Just thought I would share this with you. Sometime ago I ordered some batteries off these guys. They charged me £3 P&P for each battery (3 in total), but the batteries arrived in three regular envelopes with 69p stamps on them.
I left negative feedback saying “product fine. postage a rip off!! stamps on envelope 69p but charged 3GBP +”. To so visibly charge such a mark up seems like business naivety as well to me – the batteries where really cheap (99p) which is great, but if you need to sell them for more then charge more, don’t make up your margin in such an underhand way.
Anyway today I got a request to withdraw the mutual feedback as they have left this negative feedback for me; “BEWARE YOU DO NOT WANT TO DEAL WITH THIS ONE”
I am going to ignore them. By my reckoning I did nothing wrong. I said the product was fine, but the amount they charges for P&P in relation to what it cost them means I wouldn’t buy anything from them again, and I think people have a right to know this is what they do. At the P&P price they charged I would have been OK if the batteries were boxed up and it had cost them that amount to send them. As for their feedback I think it shows them to be threatening bullies. My reckoning is that anybody that I want to deal with again on eBay will see that without exception I pay straight away and that this one bit of negative feedback will be seen for what it is – a way for a company that has already shown itself to be underhand, to be demonstrating that trait again by trying to manipulate it’s feedback score.
Shame on you – try improving the way you do business rather than trying to intimidate people.